Terms of service

Terms of Service 

Shebae Health – Natural Wellness Solutions 

1. Overview 

This website is operated by Shebae Health. Throughout the site, the terms “we,” “us,” and “our” refer to Shebae Health. 

By accessing our website and/or purchasing from us, you agree to be bound by these Terms of Service, including all policies referenced herein (Shipping Policy and Returns & Refund Policy). 

If you do not agree to these terms, you may not access the website or use our services. 

2. Eligibility & Use of Website 

By using this site, you confirm that: 

  • You are at least 18 years old, or using the site under supervision of a legal guardian  

  • You will not use our products for any unlawful or unauthorized purpose  

  • You will not violate any applicable laws or regulations  

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if misuse, fraud, or violation of these Terms is suspected. 

3. Product Information & Disclaimer 

We strive to ensure that all product descriptions, images, and information are accurate. However, we do not guarantee that all content is error-free, complete, or current. 

Health Disclaimer 

Our products are intended for general wellness purposes only. 

By purchasing, you agree that: 

  • You have reviewed all product ingredients before purchase  

  • You are responsible for checking for allergies or sensitivities  

  • You will consult a licensed healthcare professional if necessary  

FDA Disclaimer 

These statements have not been evaluated by the Food and Drug Administration. 

Our products are not intended to diagnose, treat, cure, or prevent any disease. 

4. Orders, Billing & Account Information 

We reserve the right to: 

  • Refuse or cancel any order at our discretion  

  • Limit quantities per customer or order  

  • Correct pricing, inventory, or product description errors  

You agree to provide current, complete, and accurate billing and account information for all purchases. 

Providing false, incomplete, or fraudulent information may result in order cancellation and/or restriction of future purchases. 

5. Shipping Policy Reference 

By placing an order, you agree to our Shipping Policy, including but not limited to: 

  • Processing times (1–3 business days)  

  • Delivery estimates (3–4 business days after shipment)  

  • Carrier responsibility once shipped  

  • “Delivered” status constitutes completed delivery  

  • Claims must be submitted within required timeframes  

6. Returns & Refund Policy Reference 

By purchasing from Shebae Health, you agree that: 

  • All sales are final due to the nature of consumable products  

  • No returns or exchanges are accepted  

  • Refunds are only issued for:  

  • Verified lost shipments  

  • Damaged or incorrect items  

Refunds are not issued for: 

  • Shipping delays  

  • Delivered packages  

  • Customer dissatisfaction  

  • Incorrect address provided  

All refund decisions are subject to verification and compliance with our policy. 

7. Limitation of Liability 

To the fullest extent permitted by law, Shebae Health shall not be liable for: 

  • Any indirect, incidental, or consequential damages  

  • Loss or theft after delivery is confirmed by the carrier  

  • Adverse reactions, misuse, or improper use of products  

  • Delays caused by shipping carriers or customs  

Your use of our products is at your own risk. 

8. Chargebacks & Disputes 

By purchasing from our store, you agree to contact us before initiating any chargeback or dispute. 

Failure to do so may result in: 

  • Submission of transaction and delivery evidence to your payment provider  

  • Restriction or denial of future purchases  

Fraudulent claims, including false “item not received” disputes, will be investigated. 

9. Intellectual Property 

All content on this website, including logos, images, text, graphics, and design, is the property of Shebae Health and is protected by applicable intellectual property laws. 

Unauthorized use, reproduction, or distribution is strictly prohibited. 

10. Third-Party Services 

We may use third-party services (such as payment processors and shipping carriers). 

We are not responsible for the actions, policies, or performance of these third-party providers. 

11. Privacy 

Your submission of personal information through the store is governed by our Privacy Policy. 

12. Termination of Use 

We reserve the right to terminate or suspend access to our website or services without notice if you violate these Terms or engage in fraudulent, abusive, or unlawful activity. 

13. Governing Law 

These Terms of Service and any related agreements shall be governed by and interpreted in accordance with the laws of the Commonwealth of Massachusetts, United States, without regard to conflict of law principles. 

14. Changes to Terms 

We reserve the right to update or modify these Terms of Service at any time. 

Changes will take effect immediately upon posting on the website. Continued use of the site constitutes acceptance of those changes. 

15. Contact Information 

For any questions regarding these Terms: 

📧 shebeahealth@gmail.com 

16. Agreement 

By using our website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service, along with our Shipping and Refund policies.